Last Updated: April 21, 2024

At Swiss Emirates Tech, headquartered in Dubai, United Arab Emirates, along with our subsidiaries and affiliates, we recognize the importance of privacy. We are committed to respecting your privacy and protecting your personal data, which we handle in accordance with this Privacy Notice.

This Privacy Notice explains our practices regarding the collection, use, and protection of your personal data through our websites, applications, digital assets (“our Sites”), and external business activities, such as service offerings, events, and communications.

Applicability of Different Privacy Notices

Depending on your interactions with us, additional privacy notices may apply:

• Recruiting Privacy Notice: If you are applying for a job.
• Alumni Privacy Notice: For alumni of Swiss Emirates Tech.
• Solutions Privacy Notice: If you are using Swiss Emirates Tech solutions on behalf of your employer.

If you provide us with personal data as an employee of a client or a service provider, our use of your personal data will be governed by our contractual agreement with your employer.

California Residents

If you are a resident of California, please refer to the specific section below for additional privacy information applicable to you.

Voluntary Provision of Personal Data

You are not obligated to share your personal data with us. However, if you choose not to provide the data, we may not be able to offer you our full range of services or ensure a satisfactory user experience with our solutions, websites, services, or newsletters.

For more details on other terms and policies, please see our terms of use.

Data Controller

When you engage with Swiss Emirates Tech, we act as the data controller or joint controller, which means we determine the purposes and methods for processing your personal data. We handle your personal data in accordance with applicable privacy laws.

The specific Swiss Emirates Tech entity that acts as your data controller may vary based on the jurisdiction in which you reside or with which you have interacted:

• Main Data Controller: Swiss Emirates Tech, Dubai, UAE (headquarters)
• Local Data Controllers: Various subsidiaries or affiliates based on your location and the nature of your interaction with Swiss Emirates Tech.

How We Collect Your Personal Data

Swiss Emirates Tech actively collects personal data in various ways during our business operations, including but not limited to:

• Direct Interactions: When you use our websites and manage cookie preferences, sign up for accounts, register for newsletters, and participate in our digital and physical events.
• Through Our Solutions: When you use applications and platforms provided by Swiss Emirates Tech.
• Public and Social Media Platforms: When you interact with us on social media sites, forums, and other public platforms.
• Surveys and Research: When you participate in our research studies, surveys, and feedback panels.

Additionally, we receive personal data from third parties, which may include:

• Service Providers: Who assist us in our operations and whom we ensure have collected personal data lawfully.
• Public Databases and Social Platforms: Where data is publicly available and collected in compliance with legal standards.
• Deidentified Data: From service providers that we maintain in deidentified form, ensuring it remains non-personal.

Sensitive Personal Data

In certain cases, we may collect sensitive personal data directly from you, such as during surveys or to accommodate your needs in events. We handle sensitive data:

• With Consent: We process sensitive personal data based on your explicit consent unless a legal exception applies.
• For Research: Used for analytical purposes and maintained in deidentified form to protect privacy.

We combine data received from you with data from third parties to enhance and personalize your experience with our services, consistent with this Privacy Notice.

Why and How We Use Your Personal Data

Swiss Emirates Tech uses your personal data for a variety of business purposes which are clearly defined and aligned with legal standards. Here’s how and why we process your data:

• Service Delivery: To manage and fulfill our services, including administering accounts, conducting business transactions like invoicing, and providing customer support.
• Communication: To send you updates, newsletters, and other relevant information related to our services and your interests. We also use your data to respond to your inquiries and provide information you have requested.
• Marketing and Events: To inform you about events, special offers, and promotions hosted or provided by Swiss Emirates Tech. We base this on your consent or our legitimate business interests.
• User Experience Enhancement: To improve our websites, applications, and business services, ensuring they are tailored to user needs and preferences.
• Security and Compliance: To ensure the integrity of our services and comply with legal obligations, including data protection and privacy laws.

Each use case is supported by a legal basis such as your consent, our legitimate interests, or compliance with applicable legal obligations.

Data Sharing and Disclosure

Swiss Emirates Tech may share your personal data under certain conditions with various parties:

• Within Our Corporate Family: Swiss Emirates Tech subsidiaries and affiliates for operational purposes and to provide you with our services.
• Service Providers: Third-party companies that provide services on our behalf, such as hosting, customer service, and data analysis.
• Legal Requirements and Security: When required by law, such as for compliance with a legal obligation, or to protect the rights, property, or safety of Swiss Emirates Tech, our customers, or others.

Data transfers across borders are conducted in compliance with applicable data protection laws, ensuring that your personal data remains protected.

Data Security

Swiss Emirates Tech takes data security seriously and implements industry-standard measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Only authorized personnel have access to personal data, and they are required to treat this information as confidential.

Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law. We adhere to specific policies and standards for data retention to ensure that your data is appropriately managed and safeguarded.

Data Collection from Children

Swiss Emirates Tech does not knowingly collect personal data from children under the age of 16. If we learn that we have collected personal data from a child under this age, we will take steps to delete the information as soon as possible, unless required to retain such data by law.

Your Data Protection Rights

You have certain rights regarding your personal data that Swiss Emirates Tech holds:

• Right to Access: You can request details of your personal data that we hold.
• Right to Rectify: You can ask us to correct or complete your inaccurate or incomplete data.
• Right to Erase: You can request the deletion of your personal data, subject to applicable legal requirements.
• Right to Restrict Processing: You can ask us to restrict the processing of your personal data.
• Right to Data Portability: You can request a copy of your personal data in a machine-readable format.
• Right to Object: You can object to the processing of your personal data for specific uses.
• Rights in Relation to Automated Decision Making and Profiling: You have the right to be free from decisions based solely on automated processing of your personal data.

Exercising Your Rights

To exercise any of these rights, please contact our Data Protection Officer at the contact details provided below. We may need to verify your identity for security purposes before processing your request.

Contact Us

If you have any questions or concerns about our use of your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Postal Address:

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the data protection authority of your country.

Changes to Our Privacy Notice

Swiss Emirates Tech reserves the right to amend this privacy notice at any time. The use of information we collect is subject to the Privacy Notice in effect at the time such information is used. If we make changes to how we use personal data, we will notify you by posting an announcement on our website or sending you an email.

How to Unsubscribe from Swiss Emirates Tech Communications

If you no longer wish to receive communications from Swiss Emirates Tech, you can opt out by following these steps:

• Email Communications: Click the “unsubscribe” link at the bottom of our emails.
• Account Preferences: Update your preferences directly in your Swiss Emirates Tech account settings, if applicable.

Use of Cookies and Tracking Technologies

Swiss Emirates Tech uses cookies and similar tracking technologies to enhance your browsing experience on our sites, analyze site traffic, and understand where our audience is coming from. You can manage your cookie settings through your browser’s preferences options.

Cookie Policy

For detailed information on how we use cookies and the choices you have regarding cookies, please read our Cookie Policy available on our website. This policy explains how cookies operate and how you can manage them.

International Data Transfers

Swiss Emirates Tech operates globally, which means personal data we collect may be processed in countries outside of where you live. We take all necessary measures to ensure that transfers across borders are legally compliant and that your data is protected to the standards described in this Privacy Notice.

Data Protection Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of processing personal data.

Privacy by Design

Swiss Emirates Tech incorporates privacy by design principles into our data processing practices, which means we consider privacy implications before developing new technologies or engaging in data processing activities.

Legal Compliance and Cooperation with Regulatory Authorities

We regularly review our compliance with this Privacy Notice and other relevant privacy obligations. We also cooperate with appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.

Amendments to This Privacy Notice

This Privacy Notice may be updated periodically to reflect changes in our personal data practices or relevant laws. We will post a prominent notice on our sites to notify you of any significant changes, and we will indicate at the top of the notice when it was most recently updated. We encourage you to review our Privacy Notice whenever you access our services to stay informed about our information practices and the ways you can help protect your privacy.

If you have any queries regarding our privacy practices or this Privacy Notice, please contact our Data Protection Officer at the details provided in the “Contact Us” section.

Compliance with Legal Obligations

Swiss Emirates Tech adheres strictly to legal obligations regarding data protection and privacy. This includes complying with national and international regulations applicable to the jurisdictions in which we operate. In instances where legal requirements necessitate the retention of personal data for specific durations, we comply accordingly.

Response to Legal Requests

We may disclose your personal data to law enforcement, government authorities, or other third parties if required by law or if necessary for the prevention, detection, or prosecution of criminal activities or fraud. We will only provide the minimal amount of data necessary to comply with such requests, while attempting to ensure the privacy and security of your information.

Safeguarding Your Data

At Swiss Emirates Tech, safeguarding your personal data is paramount. We implement advanced security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, user data, and passwords stored on our systems.

Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, Swiss Emirates Tech commits to notify you and the appropriate regulatory authorities without undue delay, as required by law.

Training and Awareness

We conduct regular training for our employees and contractors about the importance of data protection and how to handle and secure personal information properly. This is part of our commitment to ensuring that your data is handled with the utmost care and security.

Contacting Us

For further information about our privacy practices or if you have any questions or concerns, you may contact our Data Protection Officer via the following methods:

• Email: [email protected]
• Postal Address:

We are committed to addressing any concerns about your privacy and resolving any complaints about our data handling practices promptly.

Your Rights Under GDPR

If you are within the European Union, you have certain rights under the General Data Protection Regulation (GDPR). These include the right to access, correct, delete, or transfer your personal data, as well as the right to restrict and object to certain processing of your data. To exercise these rights, please contact us using the contact details provided above.

Effective Date and Changes to This Notice

This Privacy Notice is effective as of 21.04.2024. Swiss Emirates Tech reserves the right to modify this Privacy Notice at any time. All changes will be effective immediately upon posting and we will notify you of significant changes to this Notice through our website or through other appropriate communication channels